Cancellation & Refunds
Our approach to cancellations, replacements and refunds for orders placed with DeliCook.
Cancellations
Orders can be cancelled before they are prepared and dispatched. Because our products are freshly made, we cannot cancel an order once preparation has begun.
Replacements
If an item arrives damaged, incorrect or not in good condition, contact us within 24 hours of delivery with a photograph and your order details. We will arrange a replacement.
Refunds
Where a replacement is not possible, we will issue a refund to the original payment method. Refunds are typically processed within 5–7 working days of being approved.
Getting in touch
For any cancellation or refund query, email support@delicook.in.
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